Privacy Policy

Privacy Policy

Effective Date: 31st December 2024

At Vibrance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices outlined in this policy.


1. Information We Collect

We collect the following types of information to improve your shopping experience:

a. Personal Information:

  • Name, email address, phone number, billing and shipping address.
  • Payment details for processing transactions (handled securely by third-party payment processors).

b. Non-Personal Information:

  • Browsing behavior, IP address, device type, and operating system for analytics purposes.

c. Cookies:

  • Small files stored on your device to enhance website functionality and personalize your experience.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders.
  • Provide customer support.
  • Send updates about your orders, offers, and promotions (with your consent).
  • Improve website functionality and enhance your shopping experience.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party partners for payment processing, shipping, and analytics.
  • Legal Authorities: If required to comply with legal obligations or protect against fraud.

4. Data Protection

We implement robust security measures to protect your data, including:

  • Encryption for secure transactions.
  • Restricted access to personal information.
  • Regular monitoring of systems to prevent unauthorized access.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of promotional communications by clicking “unsubscribe” in emails or contacting us directly.
  • Disable cookies through your browser settings.

6. Retention of Data

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before sharing your information.


8. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of the updated policy.


9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
📧 Email: hello@treasuretales.in
📞 Phone: 9073850000 (11 AM - 7 PM)